Dantae Support Services Newsletter | 8th Edition
Message from our Founder Lill Egan
 Change can create uncertainty, especially when it affects the supports people rely on every day. Over recent months, many participants, families, carers and providers have understandably been asking what the latest NDIS reforms may mean for their services, funding and future.
From 1 July 2026, new requirements commenced for Supported Independent Living providers, including a dedicated SIL registration group, new SIL Practice Standards and updated claiming arrangements. These changes are intended to strengthen safety, quality, consistency and accountability across the sector.
At Dantae Support Services, our preparation did not begin on 1 July. Our team has been working carefully behind the scenes to understand the changes and ensure we were ready.
This work has included reviewing policies and procedures, strengthening documentation, updating systems, checking service practices, supporting staff training and ensuring our team understands the standards expected of registered providers. Much of this work may never be visible during an ordinary day of support, but it is essential to providing services that are safe, consistent, accountable and centred around each participant. We understand that industry-wide changes can create important questions. -Will my supports continue? -Will the people who understand my needs still be there? -Will my routines or living arrangements be disrupted?
Our message to participants and families is simple: Dantae Support Services is a registered NDIS provider, and our care will continue.
Our commitment remains focused on providing respectful, person-centred support built around each participant’s needs, goals, preferences, routines, dignity, safety, choice and control. Registration is not simply a title or a certificate. It represents ongoing responsibility for quality systems, worker screening, staff development, incident management, complaints processes, record keeping and continuous improvement.
The NDIS will continue to evolve, and further changes may occur across the industry. Dantae Support Services will continue monitoring official updates, preparing our team, strengthening our systems and communicating openly whenever changes may affect the people we support.
To our participants, families, carers, staff and community partners, thank you for your patience, trust and continued support. Every policy reviewed, training session completed and system updated has one purpose: to help ensure the people who rely on us continue to feel safe, heard, respected and supported.
Whatever changes occur around us, our promise remains steady. Dantae Support Services will continue showing up with compassion, accountability and care that places the person at the centre of every decision. Our Digital Presence Is GrowingWe are excited to share the newly updated Dantae Support Services website, created to make it easier for participants, families, staff and community partners to learn about our services and the people behind our supports.
Please take a few minutes to visit www.dantae.com.au, explore the new pages and see the recent improvements. We would love everyone to become familiar with the website and share it with people who may benefit from our services. 💻✨ Google reviews help participants and families feel more confident when choosing a support provider, while also helping more people discover Dantae Support Services online.
 If you have had a positive experience with our team, we would greatly appreciate you taking a moment to leave an honest Google review. Your feedback supports our continued growth and helps recognise the caring work being delivered across the organisation. ⭐⭐⭐⭐⭐ Participant Success Story Riley’s Goals Are Taking Shape 🎓💼 We are proud to celebrate Riley —a pseudonym used to protect the participant’s privacy— Who independently enrolled at university to study a Bachelor of Psychology, and is now completing the final stages of an application for an administration role that can be performed from home. These are two incredible goals that are right on track, and Dantae Support Services is standing by, ready to offer assistance whenever Riley asks while respecting their independence, choice and control. 💜 Inclusive Activity ✂️ Create a “Things I Love” Collage 🎨 Dantae Support Services invites participants, families and support workers to  create a personalised collage showing the people, places, activities, colours and interests that bring happiness, comfort or confidence. The activity can be completed at home using drawings, printed photos, magazine cut-outs, stickers, textured materials or simple written words.
Steps / Procedure:
Participants can complete the activity independently or receive assistance with cutting, positioning materials, writing captions or taking photographs. Adapt the activity by using pre-cut shapes, larger materials, tactile items, digital images or communication aids where helpful.
Benefits to Participants  This creative activity supports choice and control, self-expression, communication, fine-motor skills and social connection. It also gives families and support workers an opportunity to learn more about what matters to the participant while creating something meaningful that can be proudly displayed and shared. Where a participant, staff member or other identifiable person appears in the submitted photograph, a current Multi-Media Consent Form must be completed before publication. Photos showing only the artwork, hands or craft materials are encouraged where someone prefers not to appear. Community Activities Free Magic Table Play at Caboolture Library ✨🎮  Looking for an accessible activity that can be enjoyed at an individual pace? Caboolture Library offers free Magic Table experiences where games, puzzles and creative activities are projected onto a table and respond to hand and arm movements. The activity is designed for people of all ages and abilities and can be enjoyed independently, with a support person or as part of a group. Magic Table play can encourage social interaction, sensory engagement, thinking skills and gentle physical movement. It may be particularly enjoyable for people living with dementia, learning difficulties or neurodiversity. Availability may vary during library opening hours, so contact the library before visiting or arrange a group booking. Participants who would like support to plan or attend can get in contact with us. Tips and Resources Short-Term AccommodationTip: Making a Short Stay Feel Familiar 🌙 Short-Term Accommodation (STA) should feel like more than simply spending time away from home. A well-planned stay can include support with personal care, meals, everyday routines, community activities and other disability-related needs while helping the participant feel safe, comfortable and respected. Before the stay, prepare a simple guide covering the participant’s communication style, preferred meals, sleep routine, personal care preferences, interests and anything that may cause anxiety. Familiar routines, clear information and meaningful activities can make a new environment feel less overwhelming while supporting confidence and independence. Individualised Living OptionsTip: Planning Home Life Around the Person 🏡Individualised Living Options (ILO) supports participants to explore and design a living arrangement based on their individual goals, relationships, routines and preferences. It may bring together paid workers, family members, friends, neighbours or community supports rather than relying on one standard model of assistance.  A helpful starting point is to discuss what an ordinary, comfortable day should look like for the participant. Consider privacy, shared spaces, household responsibilities, visitors, meals, safety, support boundaries and backup arrangements so the participant’s voice remains central as their living situation develops. Staff Spotlight Employee of the Month Employee of the Month is Xinnie in recognition of the positive impact she has already made as a new team member. Despite being relatively new to the team, she has quickly demonstrated confidence, initiative and a willingness to learn. She has shown great ability to pick up on details and identify things that may otherwise go unnoticed, while also being comfortable asking questions and seeking clarification to ensure her work is completed to a high standard.
Xinnie has also adapted well with the SW team and has built positive working relationships with both staff and participants. Her confidence continues to grow, and she approaches her role with a positive attitude, genuine interest and commitment. She is a valued member of the team. In Light of this Xinnie has moved up to Senior Support Worker.
Congratulations Xinnie, well done. Staff Noticeboard... Welcomming Our Service Coordinator We would like to extend a sincere thank you to the team members who stepped into interim and acting responsibilities to assist with Service Coordinator duties during the transition period. Their flexibility, commitment and willingness to support participants, families and colleagues helped maintain continuity across Dantae Support Services, and their contribution has been greatly appreciated. We are also pleased to welcome Karen Davies as our permanent Service Coordinator. Karen brings several years of experience in the role and is known for being easygoing, approachable and open to feedback or complaints. She is committed to achieving the best outcomes for staff, strengthening the team and supporting ongoing learning and development. Staff are encouraged to get in touch with Karen whenever they need information, advice, guidance or further training. 💜✨ Farewell and Best Wishes We would like to acknowledge two valued long-term team members, Josphine and Anna, who have recently left Dantae Support Services to continue their studies and pursue the next stage of their professional development.
Throughout their time with us, Josphine and Anna made meaningful contributions to our team and the people we support. We sincerely thank them for their commitment, care and hard work, and wish them every success as they continue learning, growing and working towards their future goals. 💜✨ Together, we are Dantae. 🌈 Thank you for being part of the Dantae family. Whether you’re working in the on-location, in the office, or behind the scenes, your contributions make a meaningful difference every day. Let’s continue to support one another and our participants with heart, professionalism, and care. |
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