Frequently Asked Questions About NDIS Support
Choosing the right NDIS provider can feel overwhelming, especially when you are comparing services, funding, housing options and support needs.
These FAQs explain how Dantae Support Services can help participants, families and support coordinators get started with safe, respectful and person-centred NDIS support.
01
Are you NDIS registered?
Yes. Dantae Support Services is a registered
NDIS provider supporting participants with safe,
respectful and person-centred care.
02
Can NDIA-managed participants use Dantae Support Services?
Yes. Because Dantae Support Services is a registered NDIS provider, we can support NDIA-managed participants, plan-managed participants and self-managed participants, depending on the services required and the participant’s NDIS plan.
03
What areas do you support?
Dantae Support Services supports participants across Queensland, including Moreton Bay, Brisbane, the Sunshine Coast and surrounding areas. Service availability may depend on location, support needs, staffing and the type of support required.
04
Do you support SIL, STA and ILO?
Yes. Dantae Support Services can assist with home and living pathways including Supported Independent Living, Short-Term Accommodation and Individualised Living Options, depending on the participant’s goals, needs and NDIS plan.
05
Can you help with personal care and in-home support?
Yes. Dantae Support Services can assist with personal care, in-home support, daily routines, household tasks, meal support, appointments, mobility support and other everyday needs. Supports are planned around the participant’s goals, preferences, routines and dignity.
06
Can the NDIS Fund Lawn Mowing or Yard Maintenance?
NDIS funding may be able to support appropriate lawn or yard maintenance where the participant cannot reasonably complete the task because of disability and the support is consistent with their individual plan and funding arrangements.
Funding decisions depend on the individual participant's circumstances. Dantae Support Services cannot guarantee that a particular task will be NDIS-funded, so participants should confirm their own funding arrangements where required.
07
What Is the Difference Between In-Home Support and Yard & Household Maintenance?
In-Home Support focuses mainly on daily routines and practical everyday living inside the home, such as meal preparation, organisation and other agreed daily-living support.
Yard & Household Maintenance focuses on practical property-related tasks such as lawn mowing, garden maintenance, outdoor tidying and suitable minor low-risk household-maintenance tasks.
08
Does Dantae Support Services Provide Plumbing, Electrical or Building Work?
No. Yard & Household Maintenance Support is intended for appropriate everyday yard work and minor low-risk household tasks.
Electrical, plumbing, gas, structural building and other regulated or specialist work should be completed by appropriately qualified providers. Dantae Support Services will not represent this service as licensed trade work or NDIS Home Modifications.
09
How do I get started with Dantae Support Services?
The best first step is to get in contact with us and tell us what support you are looking for. Our team can talk through your needs, answer questions and help guide the next steps for starting services with Dantae Support Services.
10
Do you provide support for daily routines and appointments?
Yes. Dantae Support Services can assist with daily routines, appointments, transport, household tasks and everyday activities, depending on the participant’s goals, support needs and NDIS plan.
11
Can support be tailored to each participant?
Yes. Supports are planned around each participant’s goals, preferences, routines and communication needs. We focus on respectful, person-centred support that promotes dignity, choice and control.
12
Can you support participants with complex needs?
Dantae Support Services can support participants with a range of needs, including higher support needs, where services can be delivered safely and appropriately. Our team will review each enquiry to confirm the right support pathway.
13
How quickly can support start?
Start times depend on the participant’s location, support needs, available workers and required intake steps. Once we receive an enquiry, our team will review the details and explain the next steps clearly.

