Dantae FAQ
We understand that choosing the right NDIS provider is a big decision; That’s why we’ve answered some of the most common questions about our services and supports. Our goal is to give you clarity, confidence, and reassurance—so you can focus on what matters most: living your best life.
Q:What is the NDIS and how can it support me?
A:The NDIS provides funding for supports and services to help people with disability live more independently and achieve their goals.
Q:How do I know if I’m eligible for the NDIS?
A:Eligibility depends on age, residency, and having a permanent or significant disability. We can help guide you through the process.
Q:How do I start working with an NDIS provider like Dantae Support Services?
A:Once you have an approved plan, you can choose us as your provider. We’ll walk you through each step.
Q:Can I change providers if I’m not happy?
A:Yes, you have full choice and control. If you’d like to transfer to us, we’ll make the process simple and respectful.
Q:What does Personal Care include?
A:Support with daily needs such as showering, dressing, grooming, meals, and maintaining dignity and independence.
Q:How is In Home Support different from Personal Care?
A:In Home Support also includes help around the home—such as cleaning, cooking, and household tasks—so you can live more comfortably.
Q:What is Community Participation?
A:We support you to join social, recreational, or community activities, helping you build connections and confidence.
Q:What is Supported Independent Living (SIL)?
A:SIL provides 24/7 support in shared or individual housing to help you live more independently while receiving daily assistance.
Q:What is the difference between SDA and ILO?
A:SDA is specialised housing built for high support needs, while ILO gives flexible, tailored living arrangements designed around your choice of lifestyle.
Q:What is Short Term Accommodation (STA)?
A:STA (including respite) provides short stays away from home, giving both you and your carers a safe, supportive break.